Basic storage period: 45 days

We keep your items FREE in our warehouse for 45 days starting on a day we receive all items in an order.

(e.g.) An order has 3 items. 2 items arrive on April 18th JST. Remaining 1 item arrives on July 1st JST.
Storage period is August 15th (=45 days starting on July 1st).

Extended storage period: 7 days
Maximum extension times: 2
Storage fee for each item: 0 [JPY/day]

We keep your items FREE for (extended storage period + basic storage period).
You can extend your storage period by "Extend" button on your order history page before the storage period expire.
  *Extend button is on "History" page (By History button on our header part).
You can extend the period for 7 days with each extension.

(e.g.) Date arrived: March 17th JST, Storage period: May 1st JST
[CASE 1]
Extend on March 17th JST -> Extended Storage period: May 8 JST
[CASE 2]
Extend on May 1st JST -> Extended Storage period: May 8 JST

Maximum FREE storage period is 59 days (If you extend the period).

We cancel your expired order without prior notice.
We don't refund any payment.

* We could consider keeping your orders some more days. Please email us before your storage period expires.