[2025-07-10] FRIL BIN option will be temporarily unavailable

The FRIL BIN option will be temporarily unavailable due to maintenance until mid-July. Consequently, all purchases originating from FRIL will be processed during our standard business hours throughout this period.

2025-07-10 13:06:25

[2025-06-09] [Resolved] Mercari BIN Purchase Disruption

Please accept our deepest apologies for the significant inconvenience caused. We experienced a temporary disruption in Mercari BIN purchases due to a system issue at our end, which occurred from approximately 10:00 PM JST on June 8, 2025, to 2:00 PM JST on June 9, 2025. Service has since been fully restored.

2025-06-09 14:46:26

[2025-03-14] Important Notice: Temporary Suspension of FedEx Shipments to the US

Please be advised that due to issues with proper customs clearance procedures at FedEx US, we will be temporarily suspending all FedEx shipments to the United States, effective today, April 23rd (Japan Standard Time), until further notice.

As an alternative shipping method, we kindly request that you utilize Japan Post for any shipments destined for the US during this period.

Please note that we are unable to provide information regarding the reason for this suspension or the anticipated resumption date at this time.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

2025-03-14 16:45:18

[2025-03-13] U.S. customers

Please be advised that U.S. customs procedures are being revised and tightened.
Please be sure to review the following websites and take appropriate action.

While a TIN, ITIN, or SSN is not required for FedEx shipments with a customs declared value of 80,000 yen or less,
we highly encourage you to provide this information on the customs declaration form on our website.
This will help prevent potential issues such as higher than necessary customs duties and delays in customs processing.

For FedEx shipments with a customs declared value exceeding 80,001 yen, a TIN, ITIN, or SSN is mandatory.
Please ensure you provide this information, as shipments cannot be exported without it. We appreciate your cooperation.

https://www.fedex.com/en-jp/service-news/us-tariff-impact-on-international-business-shipping.html
https://www.fedex.com/en-jp/service-news.html#us-regulatory-changes

** We advise using Japan Post office to minimize potential customs-related issues.



Thank you for your understanding and cooperation.

2025-03-13 16:45:18

[2023-05-29] Shipping Selection Now Available at Final Payment

For your convenience, the shipping method can be chosen during the Final payment process. This new feature will apply to all packing requests starting May 29th, 2023 JST. * Please note that the estimated shipping cost option is no longer available.

2023-05-29 14:41:52

[2023-02-20] EU Import Control System 2 (ICS2)

All goods being shipped into or transiting through the EU or Northern Ireland, Norway and Switzerland will need to have TARIC(HS code), and EORI (or TIN) from March 1st 2023. This changes apply for all shipping methods by all shipping company (FedEx, Yamato(UPS) and Japan post office) to the EU or Northern Ireland, Norway and Switzerland. Please refet to here about this changes: Please refer to ICS2, EORI (or TIN), TARIC(HS code)

2023-02-20 10:50:00

[2025-07-06] Free commission fee for SURUGAYA

Campaign Details

We're excited to announce that Surugaya support will resume on July 7th JST, 2025!
To celebrate, we're offering commission-free orders for a limited time.
From July 7th JST to July 31st JST, 2025, you won't pay any commission fees on orders that meet the following conditions:
- All items in an order must be from the same online shop.
- The URL entered during our checkout process must begin with:
https://suruga-ya.jp/product/detail/ or https://www.suruga-ya.jp/product/detail/
- Reward points will not be earned on eligible orders.

2025-07-06 14:28:50

[2025-05-30] Free commission fee for SURUGAYA

Campaign Details

We're excited to announce that Surugaya support will resume on June 1st JST, 2025!
To celebrate, we're offering commission-free orders for a limited time.
From June 1st JST to June 30th JST, 2025, you won't pay any commission fees on orders that meet the following conditions:
- All items in an order must be from the same online shop.
- The URL entered during our checkout process must begin with:
https://suruga-ya.jp/product/detail/ or https://www.suruga-ya.jp/product/detail/
- Reward points will not be earned on eligible orders.

2025-05-30 00:00:00

[2025-05-30] Free commission fee for Amazon Japan and Rakuten

Campaign Details

This offer applies to orders placed between June 1st, 2025 JST and June 31st, 2025 JST, subject to the following conditions:
- All items in an order must be from the same online shop.
- The URL entered during our checkout process must begin with one of the following:
Amazon Japan: https://www.amazon.co.jp/
Rakuten: https://item.rakuten.co.jp/
- Reward points will not be earned on eligible orders.

2025-05-30 00:00:00

[2025-04-30] Free commission fee for Melonbooks, Amazon Japan and Rakuten

This campaign will be applied for a placed order from 2025-05-01 JST to 2025-05-31 JST.
- All items in an order needs to be from same online shop. If not, this campaign is not applied.
- Filled url at our checkout process needs to start with the following url. If not, this campaign is not applied.
Melonbooks: https://www.melonbooks.co.jp/
Amazon Japan: https://www.amazon.co.jp/
Rakuten: https://item.rakuten.co.jp/
- Reward points is not applied for the order.

2025-04-30 00:00:00

[2025-03-20] Free commission fee for Melonbooks, Amazon Japan, Rakuten and Mandarake

This campaign will be applied for a placed order from 2025-03-21 JST to 2025-04-30 JST.
- All items in an order needs to be from same online shop. If not, this campaign is not applied.
- Filled url at our checkout process needs to start with the following url. If not, this campaign is not applied.
Melonbooks: https://www.melonbooks.co.jp/
Amazon Japan: https://www.amazon.co.jp/
Rakuten: https://item.rakuten.co.jp/
Mandarake: https://order.mandarake.co.jp/order/detailPage/item?itemCode=
- Reward points is not applied for the order.

2025-03-20 00:00:00

[2025-01-17] Free commission fee for Melonbooks

This campaign will be applied for a placed order from 2025-01-18 JST to 2025-01-31 JST.
- All items in an order needs to be from Melonbooks. If not, this campaign is not applied.
- Filled url at our checkout process needs to start with https://www.melonbooks.co.jp/. If not, this campaign is not applied.
- Reward points is not applied for this order.

2025-01-17 00:00:00

[2025-01-17] Free commission fee for Amazon Japan and Rakuten

This campaign will be applied for a placed order from 2025-01-18 JST to 2025-01-31 JST.
- All items in an order needs to be from Amazon Japan or Rakuten. If not, this campaign is not applied.
- Filled url at our checkout process needs to start with https://www.amazon.co.jp/ or https://item.rakuten.co.jp/. If not, this campaign is not applied.
- Reward points is not applied for this order.

2025-01-17 00:00:00