Information

COVID-19関係

[2021-02-18]
Japan post office announced the following on 2020-02-18.
Resumption and temporary suspension of acceptance, delivery delays of mail items destined to various countries/territories (Updated on February 18)

Yamato(UPS) will stop supporting a shipment to Ireland, Argentina and Chile on 2021-02-25 JST.

[UPDATED][2021-01-15]
It's taking about 1-2 months to deliver your parcel to Europe and North/Middle/South America by EMS and Airmail (Japan post office).
We would like to recommend you to use FedEx or Yamato(UPS).

[UPDATED][2020-08-22]
About the restriction of international shipping:

We can proceed your NEW ORDER as usual.

Countries(EMS/Airmail is Not available): We will keep your item(s) in our storage without our storage fee even if it passes 30 days until the restrictions of EMS/Airmail are lifted.
** Our storage fee will be charged only in case you request to pack your item(s) and passes for 7 days in state "Waiting last payment" in the same manner as before.

Countries(EMS/Airmail is available): We will keep your item(s) in our storage upto 30 days starting the day we receive. If your item passes 30 days already, the deadline is 2020-09-19.

[UPDATED][2020-07-18]
Japan post office announced the following on 2020-07-18.

International shipment will be restricted due to the COVID-19. Please refer to this page about the detail.
It will be applied for all shipments from July 17 2020.

About a shipment to US: Only international parcel post SURFACE and Yamato trans. are available.

International shipment will be delayed. Please refer to this page about the detail.

[2020-07-09]
We are very sorry for taking very long time to support another shipping company.
We will support Yamato Trans. for United States and Chile from July 11 JST.
We will increase the supprted country gradually.

[UPDATED][2020-04-11]
About the restriction of international shipping:

We can proceed your NEW ORDER as usual.

We would like to keep your item(s) in our storage without our storage fee even if it passed 30 days until the restrictions are lifted.

** Our storage fee will be charged only in case you request to pack your item(s) and passes for 7 days in state "Waiting last payment" in the same manner as before.

Services

[2021-07-29]
- Auction (Auto) service: Our system does not bid on some BIN auction of Yahoo Auction Store.
We will bid on it manucally in our business hours.

[2021-02-12]
- We supported invoice types (GIFT, Sample, Personal effects and commercial value).
- Selectable types vary by shipping method.

[2020-11-11]
- We will use ePacket instead of Small packet AIRMAIL REGISTERED in order to support Electronic Advance Data (EAD).
- ePacket is same with Small packet AIRMAIL REGISTERED except shipping cost.
- Shipping cost of ePacket is lower than Small packet AIRMAIL REGISTERED.
- This changes will apply for all packing requests starting on 2020-11-12 JST.
- We will continue to use the expression "Small packet AIRMAIL REGISTERED" as before. But shipping cost is the one of ePacket.

[2020-11-08][UPDATED]
- We supported Fedex Priority PAK on November 8 JST.
- Please refer to Shipping cost table .
- All orders we received before November 9 JST: They are shown as Fedex Priority PAK is not available. Pleaes email us an order number that you want to use Fedex Priority PAK. We will check and update as it can use Fedex Priority PAK.

[2020-10-30]
[Checkout page]
- [FIXED 2020-10-30] Failed to place new order (Online shopping service)

[2020-10-29]
[Mercari tool]
- [BUG FIX] Category page is not show

[2020-10-28]
[Yahoo Japan Auction tool]
- Renovated a design
- Improved search function
- Supported to set bid value when you add your auction into shopping cart.

[2020-08-20]
We are very sorry for taking very long time to support another shipping company.
We will support Fedex on August 23 JST.

[2020-08-01]
Commission fee is charged for First payment.
It will be adjusted for Last payment if the total price with tax of all items in an order is changed.
This will be applied for orders starting on 2020-08-07 17:00 JST.

[2020-06-06]
Detailed search function was added to Mercari tool

[2018-06-13]
New Premium yahoo japan id will not be issued from June 13 2018 JST.

System Failure

[2021-05-21 22:05]
- (Fixed 2021-05-21) Auction (Auto) service did not bid from 2021-05-21 21:10 to 2021-05-21 22:02 JST due to system prolem.

FIXED [2021-05-09]
- Parcels that are shipped from 2021-04-20 to 2021-05-08 are not shown at Tack page. Please refer to our notification email about tacking number.

[2021-05-01]
[Server troubles]
- (FIXED 2021-05-14) Our server has beend down from 2021-05-01 19:30 to 2021-05-02 10:00 JST due to server troubles.

[2020-11-13]
[Estimate cost]
- (FIXED 2020-11-13) Commssion fee is not calculated correctly.