Important notice
2021-12-20: Shipment by FedEx is suspended due to their system probolem. We will ship your parcels after they fix the bugs.
2021-01-06: Shipment by Fedex will be resumed on Jan. 12 JST since FedEx problem was solved.
[FAQ]
Q. When it will be resumed.
A. It will be resumed on Jan. 12
Q. Why it's not available?
A. FedEx system has a problem for certain person including us. We can arrange a shipment using FedEx shipment Beta version from Jan. 12.
Q. Why!
A. ...
正月休暇中のお取引について
日本国内では12月28日から1月5日まで正月休暇の為、お取引に10-14日程度の遅延が生じる可能性があります。
弊社は12月28日から1月５日まで正月休暇となり、入荷、梱包、出荷作業は停止いたします。
これらのサービスは、1月6日以降に再開致します。
＊正月休暇中に到着荷物が発送人に返送されることの無い様に手配してありますのでご安心ください。
＊ご注文の受発注作業は通常通り可能です。
＊12月26日17時お支払い分までは12月27日に出荷され、これ以降のお支払い分は1月6日以降の出荷となります。
All transactions including a reply to your email is delay 3-5 days dut to our long holiday.
We will try to solve this issue as soon as possible.
Hotmail, outlook and live
All of our emails to Hotmail, outlook and live are rejected by their email server.
We are asking them to remove us from their block list for 4 months. However, they does not delete us from the list.
Please try the following.
1. Use another email account like gmail or yahoo if you are using Hotmail, outlook or live.
You can chenge your email address by Account button in our header part -> account information button.
Safe list does not work.
[2021-09-29] Mercari tool and BIN option
Mercari BIN option and Mercari tool are resumed. Thank you for your kind understanding and cooperation.
[Japan post office] Resumption of EMS Service to the United States and introduce additional fees for EMS addressed to Zone 2.
Japan post office will resume EMS service to the United States effective June 1.
Japan post office will also introduce additional fees for EMS addressed to Zone 2 (Oceania, North America, Central America, Middle East and Europe) effective June 1 because of rising transportation costs.
For details, please see here.
[UPDATED][2021-11-15] Restriction of international shipping
This change will apply for all orders.
Countries (There is no shipping method by Japan post office): We will keep your item(s) in our storage without our storage fee even if it passes 30 days until a shipping method by Japan post office is available.
** Our storage fee will be charged only in case you request to pack your item(s) and passes for 7 days in state "Waiting last payment" in the same manner as before.
Information
- [2020-08-22]
- About the restriction of international shipping:
- We can proceed your NEW ORDER as usual.
- Countries(EMS/Airmail is Not available): We will keep your item(s) in our storage without our storage fee even if it passes 30 days until the restrictions of EMS/Airmail are lifted.
** Our storage fee will be charged only in case you request to pack your item(s) and passes for 7 days in state "Waiting last payment" in the same manner as before.
Mercari
Yahoo Japan AuctionOur services
Auction
Online shop
Customs form
Your preferred declaration value and contents namePacking
Free secure packing way
Packing fee
Freepacking fee
Inspection
FreeGuaranteed inspection
except an item is genuine or not
Combined packing
Freecombined packing fee!
Payment method
Credit cardPaypal
Estimate cost
Our services
Japan-based shop run by a Japanese merchant.
Delivering items to you direct from Japan. Even if you could read Japanese,
you may find that most of the shops in Japan do not allow international shipping.
Why?
Because most Japanese shops either do not support transactions
outside the country or cannot communicate in English.
Our shop supports both English & Japanese transactions.
We will process all transactions in Japan completely and ship your item to worldwide.
Fast. Convenient. Safe. Your items delivered right at your doorstep.
Realtime translation of Japanese web pages to English available.