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As an alternative shipping method, we kindly request that you utilize Japan Post for any shipments destined for the US during this period.
Please note that we are unable to provide information regarding the reason for this suspension or the anticipated resumption date at this time.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
Please be sure to review the following websites and take appropriate action.
While a TIN, ITIN, or SSN is not required for FedEx shipments with a customs declared value of 80,000 yen or less,
we highly encourage you to provide this information on the customs declaration form on our website.
This will help prevent potential issues such as higher than necessary customs duties and delays in customs processing.
For FedEx shipments with a customs declared value exceeding 80,001 yen, a TIN, ITIN, or SSN is mandatory.
Please ensure you provide this information, as shipments cannot be exported without it. We appreciate your cooperation.
https://www.fedex.com/en-jp/service-news/us-tariff-impact-on-international-business-shipping.html
https://www.fedex.com/en-jp/service-news.html#us-regulatory-changes
** We advise using Japan Post office to minimize potential customs-related issues.
Thank you for your understanding and cooperation.
[2025-07-10] FRIL BIN option will be temporarily unavailable
The FRIL BIN option will be temporarily unavailable due to maintenance until mid-July. Consequently, all purchases originating from FRIL will be processed during our standard business hours throughout this period.
2025-07-10 13:06:25
[2025-07-06] Free commission fee for SURUGAYA
Campaign Details
We're excited to announce that Surugaya support will resume on July 7th JST, 2025!
To celebrate, we're offering commission-free orders for a limited time.
From July 7th JST to July 31st JST, 2025, you won't pay any commission fees on orders that meet the following conditions:
- All items in an order must be from the same online shop.
- The URL entered during our checkout process must begin with:
https://suruga-ya.jp/product/detail/ or https://www.suruga-ya.jp/product/detail/
- Reward points will not be earned on eligible orders.
2025-07-06 14:28:50
[2025-06-27] Track Your Items Better!
Starting with orders placed on June 28, 2025, you'll see the full status history for each item, from order acceptance right through to its arrival, directly on your HISTORY page. This means you can follow your products every step of the way!
2025-06-27 14:25:33
[2025-06-27] Improved Order View!
Now you can easily see the number of items in each status within your orders, both in your email and on the HISTORY page. This helps you track the progress of every single item at a glance!
2025-06-27 14:20:26
[2025-06-27] Edit or Cancel Specific Items Due to Price Differences
Have an item in your order with a price lower than its initial purchase? You can now directly change its purchase amount on your HISTORY page or cancel that item if needed.
2025-06-27 13:01:16
[2025-05-30] Free commission fee for SURUGAYA
Campaign Details
We're excited to announce that Surugaya support will resume on June 1st JST, 2025!
To celebrate, we're offering commission-free orders for a limited time.
From June 1st JST to June 30th JST, 2025, you won't pay any commission fees on orders that meet the following conditions:
- All items in an order must be from the same online shop.
- The URL entered during our checkout process must begin with:
https://suruga-ya.jp/product/detail/ or https://www.suruga-ya.jp/product/detail/
- Reward points will not be earned on eligible orders.
2025-05-30 00:00:00
[2025-05-30] Free commission fee for Amazon Japan and Rakuten
Campaign Details
This offer applies to orders placed between June 1st, 2025 JST and June 31st, 2025 JST, subject to the following conditions:
- All items in an order must be from the same online shop.
- The URL entered during our checkout process must begin with one of the following:
Amazon Japan: https://www.amazon.co.jp/
Rakuten: https://item.rakuten.co.jp/
- Reward points will not be earned on eligible orders.
2025-05-30 00:00:00
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Mercari
Yahoo Japan AuctionOur services
secure packing way
packing fee
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except an item is genuine or not
combined packing fee!
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Japan-based shop run by a Japanese merchant.
Delivering items to you direct from Japan. Even if you could read Japanese,
you may find that most of the shops in Japan do not allow international shipping.
Why?
Because most Japanese shops either do not support transactions
outside the country or cannot communicate in English.
Our shop supports both English & Japanese transactions.
We will process all transactions in Japan completely and ship your item to worldwide.
Fast. Convenient. Safe. Your items delivered right at your doorstep.
Realtime translation of Japanese web pages to English available.